I met Stuart in 2010 when we moved from London and became his neighbour in Colchester. We hit it off pretty quickly and since then we’ve built a really good friendship with his family.
I’d been in business for nearly 3 years before starting with Stuart and I had reached a stage where I felt the business’s potential was greater than its current model. Stuart and I would often talk about our work and future business idea, and it was very natural to reach-out to Stuart when I needed help transforming how I was selling our services.
The majority of the first 6 months were focussed on improving the sales and marketing. Stuart identified our priority was to invest in a sales and marketing strategy that could be developed to build the businesses potential. This has been an extremely rewarding process learning from his in-depth knowledge and experience. Stuart has given me more confidence to deal with generating more sales.
Initially, we worked to raise the websites SEO and ensure the website is a place of knowledge and information. We started posting monthly news updates on to the website, used social media to share the information with the construction community and lifted our presence in the internet search engines to a top-3 placing. We now have more traffic to the website and have experienced a sharp increase in business enquires and sales.
Stuart then reviewed our approach to promoting our services and advised expanding our portfolio to encourage more interest. Traditional quantity surveying services are often understood to mean employing a full-time surveyor, but I believed the industry would also welcome buying quantity surveying on an ad-hoc basis. We had no idea how to bring this idea to market – needless to say Stuart had lots ideas and he has successfully guided us through this tricky process.
If you’re thinking of investing in someone to guide your company to the next level, I would definitely recommend getting Stuart on board. Stuart is greatly experienced and knowledgeable in business matters, he is calm in chaotic situations, and brings clarity to my ideas and helps to make my plans real things that work for the business. We are very excited about the next 6 months and what we will achieve with together!
We knew that we were doing something wrong as a company because the numbers were
completely against us and no matter how hard we worked we were not seeing any profitability coming through, instead we just found ourselves in more and more financial trouble.
Stuart helped us identify where the costs were far too high and in what ways we should be thinking to reduce costs and maximise profits. I can’t really explain at this stage how it’s happened, because it has been a bit of a whirlwind, but what I can tell you is we have turned our company around, and we have now set the path for future profitable growth, where we will see the fruits of our labour. We are by no means finished with the process and will continue to work with Stuart to strive to grow the business and its profitability.
Stuart is a great asset to have in your arsenal as he drills down into everything in finite detail. He is all about the stats and figures; be prepared to put your calculator and your brain through its paces!
We believe that as a company we will partner with Stuart for the long term because he is great to fall back on for his knowledge, reliance and questions.
Stuart has been an invaluable resource to increase our knowledge and precision on numbers where it all matters.
One memorable session with him, on one particular day, proved to us just how much we had missed previously. You could call it a “gobsmack” moment when the reality and facts hit.
He certainly demonstrated to us exactly where the majority of our issues were and provided a number of examples of how we could change our systems for the better thus dramatically improving our bottom line.
Not knowing what to expect at first, we were completely reassured from Stuart’s consultation that he was all about positive change and making a substantial difference. Which we can confirm he has done this without any doubt and will continue to do so over the long term.
I’ve been in business for over 25 years, always worked for myself, but never been a what I call a proper businessman. Never worried about bottom lines, profit and loss, scaling a business, getting a business to grow. As long as I was earning enough money it was fine. In fact, everything I had run you would probably call a lifestyle business.
Just over four years ago I naively asked a friend who had worked in my business for a few months if he would like to become the Managing Director as I wanted to take a back step and I would still take a wage, so that I could pursue other opportunities. He jumped at the chance, stupidly I left the business as it was, with the money in the bank, including all assets. It didn’t take long for him to run down the business to the point of liquidation. Staff who stayed loyal to the company informed me what was happening and how bad things had got. The liquidators contacted me directly to see if I wanted to buy the company back, after much thought I decided that I would, I felt duty bound to the staff, suppliers and clients, also I had worked hard to get it where I had done previously.
With an enormous task on my hands and a company struggling and running very chaotically I started to get things going again. It was hard work, long days and weeks. Sometimes when you’re so consumed in something you can’t see the wood for the trees! It was at this point a friend recommended Stuart Allan, business coach. She had recommended him some years back but at that time I didn’t think that I needed any help. Skeptically I took his number and gave him a call, I still didn’t think that he could help me; also, if he was so good at business why wasn’t he running his own very successful one?
We arranged an initial first meeting for him to come and see me and to discuss how it all worked, I still didn’t believe that he would be able to help in any way but was interested in what he had to say. I had a list of questions in my head for our first meeting, my top one being “if it’s so easy, why wasn’t he doing it?”
When he walked into the office, I thought I recognised him, but put that to one side. We discussed my business right from the start, how hard things were, and I had to be totally honest with Stuart, which was difficult, but he listened. He then started to tell me his background, and what he had achieved to enable him to coach others, it was at this point I knew where I recognised him from. Many years ago I trained as a chef and at catering college Stuart was always regarded as someone to aspire to because he had run a very, very, successful international patisserie company, selling to big named supermarkets globally and employing many people in the area. It was at this point I thought fair enough I know how successful you have been, maybe he could help.
We engaged Stuart’s services in December 2018 and haven’t looked back. He has made small changes each week we see him to help us really get to grips with the business. Some of the changes haven’t been easy but I can see the benefit of them. Stuart has helped on every aspect of the business from operational to financial, profit and loss, bottom lines. All the things I had never really thought necessary but now see the huge benefit of them. We are scaling up the business and I’m really excited for the future. Stuart keeps me accountable on everything, which I need as I just wouldn’t do it if left to my own devises.
If you’re wondering how Stuart can help your business don’t hesitate to contact him, he has made a world of difference in mine in such a short space of time and I couldn’t recommend him highly enough.
After a rapid rise and growth in our first 3 years of trading, I felt help was needed in understanding better our financial management, understanding where our strengths are and where our weaknesses lay. Stuart has enabled us to now identify down to the minute our business costs and given us a better understanding of financial planning.
When you start a company, you can do the basics, but it’s the level of detail required as you grow as a company that makes you realise help is needed to maintain profitability. This is where Stuart’s services come in very handy. I was recommended to Stuart by a friend who has used his services for the last three years, as I will continue to do so, and I have no hesitation in recommending his services again myself, as he has given us that added confidence that as we move forward we can be confident in understanding the infrastructure needed for growth and sustainability.
Trevor Lawrie – Managing Director
TLC Environmental Services Ltd